Blizzard Lies to Linux Users Again
[Update: Blizzard has stated that they are willing to re-review banned Linux accounts upon request]
At that place's probably a lot of pro-corporate advocates sitting in forepart of a plate of crow right now feeling awfully sheepish nigh how they dedicated Blizzard like Johnny Cochran defending OJ Simpson. We all know at present that Blizzard was incorrect and one Linux user was able to become a dual refund out of the bargain.
Over on the WineHQ forums a Linux user who wanted to remain anonymous, relieve for donning the handle vexorian, was doing extensive testing with Diablo Iii running on Wine. He knew he was walking into a minefield simply he wanted to discover out what was really going on with all the massive amounts of Linux bans occurring in Diablo III. He did, in fact, see a very obvious trouble where Warden was crashing due to a bug in Vino 1.5.xiii and 1.five.14. Quite naturally, dorsum on October 23rd vexorian was promptly banned and he took to the forums to explain what he had been attempting to do to find out if Warden actually was at fault. Turns out, Warden was at fault.
Subsequently existence banned and given the proverbial runarounds from Blizzard's tech support, he fifty-fifty tried to explain his state of affairs and what he was trying to do for testing purposes.
Nevertheless, the ban was permanent and no refunds were being offered. However, vexorian decided to continue about his business and actually buy a 2nd re-create of Diablo III on November 8th and play the game via Windows XP. Shortly thereafter, on Nov 14th vexorian received the following electronic mail from Blizzard'southward tech support...
We recently closed the Diablo III license on your Battle.net account listed to a higher place. Nevertheless, we've found evidence that the closure may have been a mistake on our part so we volition re-open up the license for play every bit presently as possible. Nosotros humbly regret the error and hope that you volition accept our sincere apologies.
Not only was vexorian given a re-opened license for the banned version of the account he was playing on Linux only he was also refunded for his second purchase of the game on Windows XP ($120 refund in total).
Oh wow, this actually is the complete opposite of what Bashiok had mentioned back in July, isn't it? Think where everyone was hopping up and down on Blizzard'due south sack saying that the Linux bans were in outcome of cheaters and Warden was infallible and all that jazz? Oh, hither let me refresh some memories with Bashiok'south quote...
We've extensively tested for imitation positive situations, including replicating organization setups for those who have posted claiming they were banned unfairly. We've non found whatsoever situations that could produce a false positive, take establish that the circumstances for which they were banned were clear and accurate, and we are extremely confident in our findings.Playing the game on Linux, although not officially supported, volition non get you lot banned – cheating will.
Oh burn down, Bashiok....burn! Information technology was a faux-positive.
You just got freaking owned, bro. If this was Halo you would be getting tea-bagged on the face right at present, eating a lot of Master Chief schlong and drinking your own salty tears.
As I mentioned in the previous article, Blizzard but got caught in a prevarication. I wish they had bothered to do investigations into these accounts instead of puffing their chests and claiming that if people got banned they must accept been adulterous.
I'm certain they'll first offering refunds to Linux users who bring their cases forward to tech support and conducting more investigations because correct now Blizzard is under the microscope for faulty security and consumer fraud in a class action lawsuit.
Offer refunds to Linux users will probably help them save face and earn a few extra brownie points in front of the gauge. If you play on Linux and have been wrongly banned be certain to keep at information technology with their tech support. Even if Linux isn't officially supported they don't tell y'all on the box that you'll exist permanently banned and denied a refund if you decide to play Diablo Three on Linux. Remember, you take rights as a consumer.
Staff Writer at CinemaBlend.
Source: https://www.cinemablend.com/games/Blizzard-Admits-Linux-User-Was-Wrongly-Banned-Offers-Refund-49339.html